Module 3 · AI in Healthcare Essentials
What can go wrong
After this module you can recognise the failure modes that matter in healthcare AI, and judge how much human oversight a given use needs.
Concept
You do not need to fix these yourself. You do need to recognise them when someone describes a tool, a pilot or a problem.
Mode 01
Hallucination
A generative tool invents a medication, a date or a citation that reads perfectly. Example: a discharge summary lists a drug the patient never received.
Mode 02
Bias and unequal performance
The tool works less well for a group under-represented in training. Example: a skin-lesion model trained mostly on lighter skin tones performs worse on darker skin.
Mode 03
Data quality
The model inherits whatever the records got wrong. Example: a coding artefact — pain scores only entered when severe — teaches the model a pattern that reflects documentation habits, not patients.
Mode 04
Dataset shift and drift
The world moves; the frozen model does not. Example: a new triage pathway changes who arrives on the ward, and last year's risk score no longer calibrates.
Mode 05
Automation bias and deskilling
People stop checking. Example: a reader accepts a 'normal' flag and stops looking, or trainees lose practice at unaided interpretation.
Mode 06
Workflow mismatch and alert fatigue
Right output, wrong moment, too many of them. Example: a risk alert fires at 03:00 to a nurse with no mandate to escalate, twenty times a night.
Mode 07
Privacy and security
Patient data ends up where it should not, or the tool becomes a route into the record. At this level, the basics: know where data goes, who processes it and under what agreement.
In healthcare
These failure modes are not exotic. Most disappointing deployments are one of the last three — a technically sound model that did not fit the work.
Sources & evidence · 3 sources
Consensus guidance from WHO, international reporting standards and peer-reviewed literature. Healthcare examples in this module are synthetic teaching cases.
Content reviewed: September 2026. Publication dates of the individual sources are shown in each citation.
Lekadir K, et al. FUTURE-AI: international consensus guideline for trustworthy and deployable artificial intelligence in healthcare. BMJ. 2025;388:e081554. doi:10.1136/bmj-2024-081554
A consensus guideline covering fairness, universality, traceability, usability, robustness and explainability across the AI lifecycle. Consensus guidance, not evidence that any specific tool is trustworthy.
Open sourceWorld Health Organization. Ethics and governance of artificial intelligence for health. 28 June 2021.
WHO guidance on the ethical principles and governance expectations for AI used in health, including human oversight, transparency and accountability. It is guidance, not law.
Open sourceWorld Health Organization. Regulatory considerations on artificial intelligence for health. 19 October 2023.
WHO's overview of what regulators look for in health AI: documentation, data quality, intended use, validation and post-market monitoring. Useful orientation; national and EU rules still govern.
Open source